Play Ping London
  • Home
  • About
  • Play Format
  • Events & Groups
  • Contact
  1. Home /
  2. Terms & Conditions
Legal

TERMS &
CONDITIONS

Last updated: December 2024

Welcome to SMASH SOCIAL. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the SMASH SOCIAL website ("Site") or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

2. Description of Services

SMASH SOCIAL operates a social table tennis venue and provides related services, including:

  • Open play sessions for individuals and groups
  • Private group events and corporate activities
  • Birthday and celebration hosting
  • Tournament and competition organization

Service availability, hours of operation, and specific offerings may vary. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

Our services are available to individuals of all ages, though some activities may have age restrictions. Minors (under 18) must be accompanied by a parent or guardian unless otherwise specified. By using our services, you represent that you have the legal capacity to enter into these Terms.

4. Venue Rules and Conduct

When visiting SMASH SOCIAL, you agree to:

  • Follow all posted rules and instructions from staff
  • Treat other guests, staff, and equipment with respect
  • Use equipment only for its intended purpose
  • Not engage in behavior that is dangerous, disruptive, or offensive
  • Not bring prohibited items onto the premises
  • Report any accidents, injuries, or equipment damage immediately

We reserve the right to refuse service or ask any individual to leave the premises if they violate these rules or behave in a manner we deem inappropriate.

5. Assumption of Risk

Participation in table tennis and related activities involves inherent risks, including but not limited to physical exertion, slipping, falling, and contact with equipment or other participants. By using our facilities, you acknowledge these risks and voluntarily assume full responsibility for any injuries or damages that may occur during your visit.

We recommend consulting a physician before engaging in physical activities if you have any health concerns. You are responsible for assessing your own fitness level and participating within your capabilities.

6. Group Events and Reservations

6.1 Booking and Confirmation

Group event requests are subject to availability and must be confirmed by SMASH SOCIAL staff. A reservation is not guaranteed until you receive written confirmation from us.

6.2 Cancellation and Modifications

Cancellation and modification policies for group events will be communicated at the time of booking. We may require advance notice for cancellations and may apply cancellation fees as specified in your booking agreement.

6.3 Group Responsibility

The person making a group reservation is responsible for ensuring all members of their group comply with these Terms and venue rules. Group organizers may be held liable for damages caused by their group members.

7. Intellectual Property

All content on the SMASH SOCIAL website, including text, images, logos, graphics, and design elements, is owned by or licensed to SMASH SOCIAL and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our prior written permission. Limited personal, non-commercial use of our content is permitted provided you maintain all copyright notices.

8. User-Generated Content

If you submit any content to us (such as reviews, photos, or feedback), you grant SMASH SOCIAL a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content for any purpose related to our business.

You represent that any content you submit does not infringe on any third party's rights and does not contain illegal, defamatory, or inappropriate material.

9. Limitation of Liability

To the maximum extent permitted by law, SMASH SOCIAL and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use our services
  • Any injuries or accidents occurring at our venue
  • Loss or damage to personal property
  • Unauthorized access to your personal information
  • Any errors or omissions in our content

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless SMASH SOCIAL and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your infringement of any rights of others.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your interactions with third-party websites are governed by their respective terms and policies.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SMASH SOCIAL operates. Any disputes arising from these Terms or your use of our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration or the appropriate courts of that jurisdiction.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Play Ping London regarding your use of our services. These Terms supersede any prior agreements or understandings.

15. Company Information

Play Ping London is operated by:

  • Person with Significant Control (PSC): Nataliia Ofitserova
  • Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
  • Country of Registration: United Kingdom (England and Wales)

16. Contact Information

If you have any questions about these Terms, please contact us:

  • Through our contact page
  • By email at: legal@playpinglondon.com
Privacy Policy → Cookie Policy →
Play Ping London

Where friends meet, play, and connect through the simple joy of table tennis. Your urban social play space in London. Learn our story.

Explore

  • Home
  • About Us
  • Play Format
  • Events & Groups
  • Contact

Legal

  • Privacy Policy
  • Terms & Conditions
  • Cookie Policy

Connect

Ready to play? Have questions about group events or just want to say hello?

Get In Touch

© 2025 Play Ping London. All rights reserved.

Made with ♥ for ping-pong lovers in London

🍪 We use cookies

We use cookies to enhance your experience on our website. By continuing to browse, you agree to our Cookie Policy and Privacy Policy.

Cookie Settings